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FAQ's

When will my order ship?
Please allow 2-3 business days for order processing.
 
What is your return policy?
Your satisfaction is our top priority, and we guarantee the quality of all our jewelry. If any item in your order does not meet our high quality standards, returns are easy. We will be happy to replace the defective item or refund your purchase price within 30 days of your order.

Simply return any defective items back to us along with a copy of your original invoice. Returns must be made within 30 days. UPS has an outstanding delivery record, but if you do not receive your order on time please contact us immediately. Any claims of missing merchandise must be made within 10 days of the invoice date.


Where can I mail my order if I do not want to order over the internet?
Special Wishes
2207 West Main
El Dorado, AR  71730
 
We accept all major credit cards, paypal, checks, and money orders.
*make checks and money orders payable to Special Wishes
 
How do I contact customer service?
Please email any questions to customerservice@specialwishes4u.com
 

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